Last week I read a report summarizing a recent survey entitled, “Confidence in Institutions.” Conducted by Gallup since 1973, the survey asks Americans to share their level of confidence in a number of institutions in the United States. This most recent survey was conducted in early June by telephone with over 1000 respondents from across the country. The headline of the article was, “Confidence … at a New Low.”
According to these data, confidence is at a record low for public schools (only 29% express a high degree of confidence), church or organized religion (44%), banks (21%), and television news (21%). But while these were new records, there was an overwhelming lack of confidence in most institutions.
Ranking last in confidence for the third year in a row was Congress (13%). It is interesting to note that in 2010, Congress measured only an 11% confidence rating and this was the lowest measure ever for any institution. More on this in a minute.
But low levels of confidence were expressed for many institutions:
- HMOs – 19%
- Big Business – 21%
- Banks – 21%
- Organized Labor – 21%
- Television news – 21%
- Newspapers – 25%
- The Criminal Justice System – 29%
- Public Schools – 29%
In fact, the only three institutions with high degrees of confidence greater than half of the respondents were:
- The Military – 75%
- Small Business – 63%
- The Police – 56%
No institution has seen any significant increase in its confidence rating. Those rated the highest, for example, have simply maintained their previous confidence levels. The most dramatic declines in confidence have related to banks, organized religion, public schools, Congress and television news.
Lest anyone think that higher education is immune from this confidence gap, other surveys show overall confidence in higher education to be at about 50%, although significantly higher for those with a college degree (closer to 80%).
This report is not a surprise and reflects the general degree of dissatisfaction in this country. Every day we read reports about declining degrees of optimism about the economy and world events. With so much controversy and scandal with many of these institutions, it is understandable that confidence levels are low.
But the question for me is … what do we do about this? And apparently, the answer is … very little! While I have yet to find anything other than anecdotal evidence about many of these institutions, it seems clear that lack of confidence does not lead to change. And the best example of this that is irrefutable may be Congress.
Despite the extraordinary low levels of confidence in Congress, we continue to re-elect members to the House and the Senate. Since 1964, the lowest percentage of re-elected House members was 85%. In most elections, the percentage is at or above 90%. Senate re-elections have been more volatile (as low as 55% in 1980), but typically 80% or more.
If our confidence is so low, why do we re-elect the same people? The research says it is based on familiarity (name recognition) and money (advertising). But do we change our bank or financial services? Do we read a different newspaper or just stop paying attention to the news (in print and on TV)? Do we choose a different school or a private school?
Vince Lombardi once said, “Confidence is contagious. So is lack of confidence.” We have the ability to change our institutions. But it will take more than rhetoric. Maybe it’s just easier to complain.
(Your comments and ideas are always welcome.)
Most historians agree that the Second Vatican Council marked an important time in world history. The Council provided a new direction in the Catholic Church, connecting the Church to the world and contemporary issues of society. Whether Catholic or not, religious or not, Vatican II helped define the social responsibility we all share in service to the Common Good. And fifty years later, the Council provides important lessons at a time when mutual respect, understanding and civility are less evident in all walks of life.
Last week I shared the first important lesson that can be drawn from Vatican II … the value of dialogue. While I am a great believer in the usefulness of most technology, the impersonal nature of e-mail and texting has replaced conversation. And I am not sure why we think there is a value in limiting ideas to 140 characters on a Twitter account. Dialogue typically requires face to face interaction, the sharing of thoughts, ideas, feelings and perspectives. Dialogue leads to relationships. Dialogue leads to understanding. Dialogue is open and welcoming. How did 2500 bishops reach the conclusions that led to the Vatican II documents? They talked to each other. They listened to each other. They agreed and they agreed to disagree in a spirit of mutual respect. They welcomed and embraced dialogue.
In his essay entitled, “Conversation Starters: Dialogue and Deliberation During Vatican II” (America, February 13, 2012), Richard Gaillardetz, the Joseph McCarthy Professor of Catholic Systematic Theology at Boston College, suggests that there are two additional important “dynamics” that are instructive. One he defines as “humble learning.” This lesson teaches us that no one has a monopoly on truth and knowledge. A bishop doesn’t become an expert upon ordination; a politician doesn’t become an expert upon election; and a CEO doesn’t become an expert upon appointment (not even a college president!).
According to Gaillardetz, and I fully agree, we must all become students and be open to lifelong learning. One of the most surprising and remarkable things that occurred in Vatican II was the willingness of so many world leaders to listen to others and understand that they needed to learn from colleagues who were more knowledgeable and more experienced. But even more, the bishops at Vatican II demonstrated an openness to learning not only from each other, but also from both the theologians and observers who were in attendance.
And this openness to learning required a demonstration of humility. Gaillardetz states it clearly when he writes about Christianity, “Christ, our teacher, showed impatience only toward those who were arrogant in their certitude.” Humility is neither a sign of weakness nor a lack of confidence. Rather it is a recognition of the value of others, an openness to learning and a respect for the opinions and ideas of others. This sentiment can be found in the Hebrew Scriptures (Micah 6:8: “…what does the Lord require of you but to do justice, and to love kindness, and to walk humbly with your God?”) and in the writings of every religious tradition and ethical text. Justice, kindness and humility … wouldn’t that be an interesting paradigm for leadership.
The final lesson we can learn from Vatican II is inclusivity. In his essay, Gaillardetz discusses the value of “openness to the world.” He argues that Vatican II in general, and Pope John XXIII who oversaw the Council in specific, understood the value of “respectful yet critical engagement with the world.” While I think this is a critical lesson for the various religious organizations of the current times, it may be too limiting a perspective as we consider business, industry, government, etc.
To me the best way to translate this concept for broader applicability is to describe it in terms of the value of an inclusive approach. It seems to me that the dialogue is richer, more learning takes place, and the decisions are better with more voices not fewer. The lessons from Vatican II are more dialogue not less, a humble awareness that we can all learn more, and that divergent and varied views and perspectives can only help.
Too often when we look at political campaigns, Wall Street and our religious and civic leaders, we wonder why they act the way they do. We wonder why respectful disagreement looks more like disagreeable behavior. We wonder why difference of opinion seems to include ad hominem attacks. History can teach us important lessons. If we look back 50 years, we can learn a great deal from the process of the Second Vatican Council. And, you know, it wouldn’t hurt to re-read the documents, too!
(Your comments and ideas are always welcome.)